Privacy Policy

Your privacy is important to us as is your trust in us to behave appropriately with any personal information disclosed to us. This privacy policy contains important information such as who we are, how and why we collect your personal information, as well as how we use, share, transfer, store and protect this information, including:

Information obtained in relation to your access and use of this website and services.
Information obtained through e-mail communications with you related to our website.

Your use of our website constitutes your acceptance of this Privacy Policy and your consent to any action we take with respect to your information in compliance with this Privacy Policy.

We ask that you read this policy carefully as it contains important information and explains how to contact us if you have any questions.

We may change terms of this privacy policy from time to time by updating this document. You are therefore encouraged to review it occasionally to ensure you are still happy to accept the policy.

Who we are

Personal information submitted through this website is collected by Cambridge Technology Group. Cambridge Technology Group is the Owner and Data Controller who determines the purposes and means of processing personal data. More information on Cambridge Technology Group can be found at cambridgetechgroup.com.

If you have a question about this Privacy Policy or how we use your personal information, please email privacy@cambridgetechgroup.com or write to us at:

Cambridge Technology Group
CamTech House
137 Cambridge Road
Milton
Cambridge
CB24 6AZ
UK

What we collect

We may collect the following information:

your name;
your contact details such as email address, telephone number, postal address, country of residence;
business details such as job title, employer's name, employer's website;
specific enquiry and purchase details;
your computer’s IP address or other automatically collected data that can identify your computer;
statistics on how you access and use our website or services;
any other personal information you provide to us in relation to our services.

Why we collect this information

We require this information to understand your needs and provide you or your organisation with a better service, and for the following reasons pursuant to Article 6 of the UK-GDPR and equivalent legislation:

to be able to respond to your enquiries;
to process quotes and purchases;
to provide services tailored to your needs;
to provide you with our website and customize your experience on the website;
to provide you with e-mail and other notices (such as expiry / renewal notices) regarding your use of our services, and for billing and collection purposes;
to monitor who is accessing our website or using our services;
to profile the type of visitors using our website or services;
to improve our website or services;
to contact you about changes regarding our website;
for any other purpose disclosed at the time the information is collected or to which you consent;
as specifically described in this Privacy Policy.

How long we keep this information

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Appropriate safeguards will be implemented to protect your data, including where technical limitations restrict our ability to remove your personal information from our systems.

Security

We are committed to ensuring that your information is secure. We implement industry-standard security measures to safeguard your personal data. This includes data encryption both in transit and at rest, access controls, firewalls, and secure server environments. We conduct periodic security audits and assessments and we ensure that third-party service providers adhere to similar standards of security.

Controlling your personal information – Your rights

You may choose to restrict the collection or use of your personal information.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

If you have a complaint, you can contact the Information Commissioner’s Office (ICO) which is the data privacy supervisory authority in the UK.

Under the General Data Protection Regulation (2016/679) (EU-GDPR) and as later enacted in UK law (UK-GDPR), the California Consumer Privacy Act (2018) and the UK Data Protection Act (2018), you have a number of specific rights with regards to your personal information:

Right of access – if you want to know if we are storing or processing any personal data about you, you can email privacy@cambridgetechgroup.com to find out. If this is the case, you may find out what purpose it is being stored for and request a copy of your data by contacting us. Your data will be supplied as soon as is practical in a CSV (comma separated value) file format which can be opened as a simple text file or as a spreadsheet.There is no charge for making a request or for the electronic data file, but if the number and frequency of requests is unreasonable we may charge an admin fee.
Right to correction – if you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
Right to erasure – if you want to remove your personal data from our records, you can request this by contacting us. We will remove the data as far as it is practically within our power, and where we are not legally obliged to retain it.
Right to object – if you no longer want us to process your data you can request this by contacting us.
Right to complain – if you are unhappy with how we are managing your personal data, we would ask that any complaint should be made first in writing to us. If for any reason you do not wish to complain to us initially or if you are unhappy with how we propose to resolve your complaint, you can lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).

How we use cookies

Our website uses cookies to provide certain features. A cookie is a small amount of data that is sent to your browser from a server and stored on your computer’s hard drive. Cookies help us understand visitors’ behaviour on our website by tracking how you use our website. Cookies also allow the website to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. We do not collect personally identifiable data using cookies, but if you provide us with personally identifiable data, we may associate that with the information that is collected automatically.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to block cookies if you prefer. However, doing so may compromise your ability to use certain features of the website. Read how to control and delete cookies.

We also use Google Analytics to analyse data about website visitors. Read the Google Analytics privacy policy.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.